The program was originally developed in 2009 when the BPAA Education Committee determined there was an industry demand for higher education and certification for its management.
Working with Anne Arundel Community College, the Education Committee along with BPAA staff developed 36 modules that address the primary areas of work activity for the typical bowling center. These topic areas include: marketing and sales, food and beverage, facility maintenance, customer service, finance, human resources, supervisory skills, entertainment income, and leadership.
Once topic areas and course concepts had been determined, curriculum designers worked hand-in-hand with industry experts from around the world to develop content that would help expand the mindset of a student as well as provide them with the tools and techniques necessary to help their center make more money and run more efficiently.
Today the program continues to expand as new courses are developed and content is continually expanded to ensure it is up-to-date and providing its students with the best possible courses of action.
The Bowling University is the brand for all educational products and programs put forth by the BPAA. Directed by the guidance of the Education Committee, chaired by former BPAA president Walter Hall, the Bowling University staff continuously work to help develop the thought process of today’s bowling center staff member, manager, and owner to help them become more profitable.
Programs that fall under the Bowling University umbrella include: The Online Training and Management Certification Program (OTMCP), The School for Bowling Center Management, as well as virtual staff training programs and in-center training programs.