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Mission and Vision
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Bowling Center Management
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Customer Service
Customer Service
Students are introduced to the concept of developing and training service standards. Beyond simply defining what quality service is, this class demonstrates to managers how to implement and reinforce good customer service and build business practices with customer satisfaction in mind.
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Bowling Center Management
Entertainment Center Management
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Featured course
Breakeven Analysis Lab (10301F)
This lab course has students complete a series of assignments to determine their center's operati...
What people are saying
“According to a 2009 meta study from the Department of Education: 'Students who took all or part of their class online performed better, on average, than those taking the same course through traditional face-to-face instruction.' Students who mix online learning with traditional coursework (i.e. blended learning) do even better.”
– Study from Department of Education
(2009)
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