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Course Catalogue
Leadership Principles (10401L)-
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to register/purchase
This course presents students with the principles of leadership and given a demonstration of how those principles can be applied to the center.
Course Lessons and Objectives:
Lesson 1
Determine what defines a leader.
Understand the difference between a manager and a leader.
Describe key leadership skills.
Manage change by leading employees through the process.
Apply leadership techniques to your management style.
Lesson 2
Identify how others deal with change, so you may tailor communications, training, etc. to effectively manage the process.
Understand and recognize various types of change and factors that don’t change.
Apply techniques for change management to your leadership style.
Lesson 3
Develop a Bowling Center Leadership profile.
Team Synergy (10402L)-
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to register/purchase
This course shows students the characteristics of successful teams and gives them the tools to surround themselves with effective, goal-oriented staff members.
Course Lessons and Objectives:
Lesson 1
Distinguish the key differences between a group of people and a team.
Garner team input to establish effective goals.
Assemble a winning team and boost synergy to set and accomplish goals.
Recognize the variety of roles at play within teams at your center.
Lesson 2
Improve communication within your team.
Lead productive brainstorming sessions.
Enhance the effectiveness of team decision-making by implementing learned techniques.
Understand and recognize sources of team conflict.
Coach your team to resolve issues internally.
Leadership and Operations Management (10CPL)
This course is the Graduates course of studies specialty certification capstone project. A student must complete all 35 other course and certification capstone projects before enrolling in this final capstone project.
This capstone project is the final component to overall Graduates course of studies certification in the
Online Training and Management Certification Program
. Students review the lessons covered the program and complete a series of final assignments helping them to develop a future plan for their center and themselves.
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Staffing and Recruiting (09101HR)
This course demonstrates how to design a business structure that promotes growth for the staff wh...
What people are saying
“According to a 2009 meta study from the Department of Education: 'Students who took all or part of their class online performed better, on average, than those taking the same course through traditional face-to-face instruction.' Students who mix online learning with traditional coursework (i.e. blended learning) do even better.”
– Study from Department of Education
(2009)
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